Privacy Policy of AlpenChic AG
AlpenChic AG ("we," "us," or "our") is committed to protecting the privacy of our customers and users of our online platform. This Privacy Policy explains how we collect, use, and disclose information about you when you use our site, including our online store and any related services. By using our site, you agree to the terms of this Privacy Policy.
Information We Collect:
We collect information you provide directly to us, such as when you create an account, place an order, contact customer service, or participate in a survey. This information may include your name, email address, postal address, payment information, and other information you choose to provide.
We also collect information automatically when you use our site. This includes your IP address, browser type, operating system, referring website, pages visited, and other information about your interaction with our site. We use cookies and similar technologies to collect this information. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
We use the information we collect to:
- Process your orders and provide customer service.
- Communicate with you about your orders, account, and promotions.
- Improve our website and services.
- Personalize your experience on our site.
- Comply with legal obligations.
- Prevent and detect fraud.
Sharing Your Information:
We may share your information with third-party service providers who assist us with payment processing, shipping, data analysis, and other business operations. We only share the information necessary for them to perform their services and require them to protect your information. We may also share your information if required by law or legal process.
Your Rights:
You have the right to access, correct, update, or delete your personal information. You can also object to the processing of your information or request the restriction of its processing. You have the right to data portability. To exercise these rights, please contact us at 12 Bahnhofstrasse, 8001 Zurich, CHE.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Children's Privacy:
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page. Your continued use of our site after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at 12 Bahnhofstrasse, 8001 Zurich, CHE.